Privacy Policy

Welcome to Poolify AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our services, visit our website at getpoolifyai.com, or interact with us in other ways.

Poolify AI is operated by Poolify AI Ltd, located at Wexford, Ireland, Y21 K122. If you have any questions or concerns about this policy, please contact us at poolifyaisaas@gmail.com.

We collect information in the following ways:

Information you provide directly: When you book a demo, contact us, or sign up for our service, we may collect your name, email address, phone number, and business information.

Information collected through the AI receptionist: When callers interact with our AI receptionist demo or your deployed AI receptionist, we may collect caller names, phone numbers, addresses, and details about the service inquiry. This information is captured for the purpose of lead generation and appointment booking on behalf of our business customers.

Usage data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on the site.

We use the information we collect to:

• Respond to inquiries and provide customer support
• Schedule and confirm demo bookings
• Set up and manage your Poolify AI service
• Send service-related communications and updates
• Forward lead details to the appropriate pool service business
• Send automated follow-up SMS messages as part of the service
• Improve our AI receptionist and overall product
• Comply with applicable laws and regulations

We use third-party services to help operate our platform. These may include:

• GoHighLevel (GHL): Used for CRM, calendar booking, and SMS automation. Data processed through GHL is subject to their privacy policy.
• AI voice providers: We use AI voice technology providers to power the receptionist feature. Call data may be processed by these providers for the purpose of delivering the service.
• Analytics tools: We may use tools to understand how visitors use our website, helping us improve the user experience.

We do not sell your personal information to third parties.

We retain your personal data only as long as necessary to provide our services and comply with our legal obligations. Lead and call data is retained for the duration of the service agreement between Poolify AI and the pool service business, after which it may be deleted upon request.

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control the use of cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to opt out of marketing communications at any time
• The right to data portability

To exercise any of these rights, please contact us at poolifyaisaas@gmail.com.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

• Email: poolifyaisaas@gmail.com
• Address: Wexford, Ireland, Y21 K122
• Phone: +1 858-360-1733